End of Financial Year statements - information for Investors

An EOFY Statement, also known as a Tax Summary, is an Income and Expenditure Statement that provides Investors with a summary of their income (such as rental payments) and expenses (such as management fees and repair bills). This statement includes the sum of all transactions that were reported within the financial year.

Payments made by your Renters will appear in the EOFY Statement if they pay by:

• 6 PM AEST 26 June for Direct Debit transactions,
• 10 PM AEST 30 June for credit and debit card payments.

Rent payments made after these dates will appear in next year’s EOFY statement.

In order for bill payments to make it into the EOFY Statement, these bills must be paid by the cut offs noted below:

• 6 PM AEST 26th June for bank payments, credit and debit card payments.

Bill payments made after these dates will appear in the next year’s EOFY statement.

The cut-off time for Ailo Trust Accounting transactions to show in the current financial year statements is:

• For EFT payments receipted by 11.59 pm AEST on 30th June.
• For cash payments presented by 10.59 pm AEST on 30th June.
• For cheque payments presented by 11.59 pm AEST on 23rd June.

Any trust receipts that are created after these cut-off times will appear in the next year's EOFY statement.

Within the EOFY year email and PDF Statement sent by Ailo, there will be a ZIP file link to download the bills processed and uploaded through Ailo during the financial year. Remember you can also access your bills at any time with your Ailo App.

Yes, anyone who you choose to forward the link to will have access to the ZIP file of your bills processed and uploaded through Ailo.

The expense categories shown in your EOFY statement are the same as the tax categories that were entered by your property manager when creating bills.

Paying bills with rental income is free; you only pay a service fee if you choose to pay bills with a different payment method, such as a credit card, debit card, or with direct debit. The service fee is tax deductible and covers the cost of external payment processing fees, including merchant service fees and payment gateway fees.

If you have been charged a fee by your agency for your EOFY statement this will appear in your statements under the description of the fee category chosen by your agency.  Typically this is either as Administration Fees or an Annual Fees. 

No, while contributions do appear on monthly ownership statements and the transfer summary statements under the other transactions, they do not appear on the EOFY statement. The EOFY statements only include the transactions that form the total for income and expenses incurred during the year. Any expenses where funds from a contribution were used, will still appear.

No, Investor statements are artefacts that reflect the status of your portfolio as of the statement generation date. Once generated, they cannot be altered or updated.

Your agency invested in a new payment system (Ailo) during the financial year. As a result, you will receive two EOFY Statements separately this year. One statement will reflect the income and expenses processed through the old payment system, and the second statement will reflect the income expenses processed through Ailo, the new system. These will need to be combined to total all expenses and income for the fiscal year.

This will depend on how your property portfolio is structured as at 30th June:

Multi-property portfolio:

• If all your properties are in a single Multi-property portfolio, there will be only one EOFY statement from Ailo.
• This is true even if the properties weren't in a multi-property portfolio for the entire year.

Single property portfolios:

• If you have each property in its own portfolio, there will be a statement from Ailo for each property.
• If you have had a multi-property portfolio during the financial year that was later split into individual portfolios, you'll receive a statement for each property, plus one more to cover any transactions that were at a portfolio level (i.e. not allocated to any particular property).

     v.2025.06.04